How to order a civil transcript
Contact our Legal department on 0207 759 2695
They will supply and advise you on how to complete the form
Once filled out, attach your EX107 form to the below on-line form.
AND send a copy to the relevant court.
We will request the audio file of your hearing to the relevant court.
Once the audio is received, we will provide you with a quotation based on the information provided and request prepayment.
2 Copies Of Ex107 Forms are needed
Do not forget to send two copies of your EX107 form: one to Ubiqus (Acolad UK Ltd) and one to the court.
To find a suitable email address for the court, you can use: Find a court or tribunal – GOV.UK (www.gov.uk)
Receipt of audio file from court
Ubiqus (Acolad UK Ltd) does not have immediate access to the audio files of your hearing. We will have to request them to the court. In our experience, some courts are efficient in sending the audio back, some others aren’t. As part of our service, we will gladly chase the court for the audio if it is not provided within a reasonable time frame. Ubiqus (Acolad UK Ltd) cannot be held responsible for a slow response from the court. It often helps to have the client chasing the audio as well.
Once we have received the audio, we will be able to prepare an estimate for providing the transcript request.
Our estimate needs approval & prepayment
Upon written approval of our estimate and prepayment in full (including VAT), we will start work on transcribing the hearing.
Judgments need to be approved
All civil judgments need to be approved by the judge. We won’t be able to send you the judgment before the judge sends it back to us. The time taken by the judge to review the document is excluded from the agreed delivery time frame.
- Turnaround times
The turnaround time starts from when we receive the audio from the court and payment is carried out in full (including VAT).
Please note that in the case of judgments, the court must approve the transcript before we are able to release it to our client. We aim to amend and release the approved version on the day of receipt from the court
*This does not include Weekends or Bank Holidays. Read our Terms & Conditions here.
- Your order, step by step
Your request is processed. We request the audio of the hearing.
We make sure we get the right audio file from the court.
With the right audio, we prepare the quote & request prepayment from you.
You carry out the prepayment. We start the transcription process. Your agreed turnaround time starts now.
The transcript of your judgement is sent to the judge for approval within the agreed time frame.
The judge sends us their amendments.
We amend the document and send it to you via email.
A final invoice is sent to you.
¡ Contact us
Please submit this information to our legal team preferably by email (enquiries are dealt with Monday to Friday, 9am to 6pm). We aim to respond to all emails within 10 working days.
or call us between, Monday to Friday: 0207 759 2695 and select 1.